Privacy Policy

We may collect information that you voluntarily provide to us, including:

• Name
• Business name
• Email address
• Phone number
• Information about your bookkeeping or accounting needs
• Information submitted through the Catch-Up Assessment
• Appointment and scheduling information
• Communications you send to us
• Information necessary to provide requested bookkeeping services

We may also automatically collect certain technical information when you use our website, such as device information, browser type, IP address, referring pages, pages visited, and information collected through cookies or similar technologies.

We may use information we collect to:

• Respond to inquiries
• Evaluate Catch-Up Assessment submissions
• Determine whether our services may be a fit
• Schedule and manage appointments
• Provide bookkeeping and related services
• Send service-related communications
• Send appointment confirmations, reminders, and scheduling updates
• Improve our website, services, and customer experience
• Maintain business and administrative records
• Protect against fraud, misuse, or security threats
• Comply with legal and regulatory obligations
• Send marketing or promotional communications when appropriate consent has been provided

If you voluntarily provide your phone number and opt in to receive text messages, Asaya Bookkeeping may send messages consistent with the consent you provided.

Non-marketing messages may include Catch-Up Assessment follow-up, appointment confirmations, appointment reminders, scheduling updates, and service-related communications.

If you separately opt in to marketing or promotional text messages, we may also send information about bookkeeping services, offers, or service updates.

Message frequency varies. Message and data rates may apply.

You may reply STOP to opt out of text messages and HELP for assistance.

Consent to receive marketing text messages is not a condition of purchasing goods or services.

Mobile information, including phone numbers and SMS opt-in consent data, will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes.

We may send emails related to assessments, appointments, services, educational information, or other communications you request or consent to receive.

Where required, marketing emails will provide a method to unsubscribe.

We may use cookies, pixels, analytics tools, and similar technologies to understand how visitors use our website, measure advertising performance, improve our services, and support marketing activities.

These technologies may collect information such as browser type, device information, pages viewed, referring sources, and interactions with the website.

We may use third-party platforms and service providers, including advertising, analytics, customer relationship management, scheduling, communication, and website technology providers.

We may disclose information to service providers that perform functions on our behalf, such as website hosting, customer relationship management, appointment scheduling, email delivery, text messaging, analytics, payment processing, bookkeeping technology, and advertising measurement.

These providers may process information only as necessary to provide services to us or as otherwise permitted by applicable law.

We may also disclose information if required by law, legal process, or governmental request, or when reasonably necessary to protect our rights, users, business, or others.

We do not sell personal information in exchange for money.

Mobile information, including SMS opt-in information and consent, is not shared with third parties or affiliates for their marketing or promotional purposes.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no method of transmission or electronic storage can be guaranteed to be completely secure.

We may retain information for as long as reasonably necessary to provide services, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, and protect legitimate business interests.

You may contact us to request access to, correction of, or deletion of certain personal information, subject to applicable legal and record-retention requirements.

You may opt out of marketing emails using the unsubscribe method included in those messages.

You may opt out of SMS messages by replying STOP.

Our website may use or link to third-party services. Their privacy practices are governed by their own policies, and we are not responsible for the privacy practices of third parties.

Our website and services are intended for businesses and adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13.

We may update this Privacy Policy from time to time. The revised policy will be posted on this page with an updated effective date.

Questions about this Privacy Policy may be directed to: